IT SERVICES
FROM DEVELOPMENT & TESTING, TO INTEGRATION & MANAGEMENT. WE’VE GOT YOU COVERED
Managed IT Systems that work
For nearly 2 decades, TCB Network Solutions has been providing managed IT services to a wide variety of businesses in both the public and private sectors and across multiple industries.
Centrally located in Mid-City Baton Rouge, our team of experienced IT professionals are 100% focused on providing all-inclusive managed IT services or à la carte IT computer and networking services, cybersecurity, cloud computing, and data storage services for organizations of all shapes and sizes.
IT Services
Features
- Remote Management & Monitoring
- Backups & Recovery
- OS Patch Management
- Network Monitoring
- Network Optimization
- Server Maintenance
- Asset Management
- Storage Maintenance
Managed IT Services
Monitoring, automation, and routine maintenance ensure all your systems are up to date and safe from vulnerabilities.
Your data is mission-critical. Ensuring 24/7 access is a necessity. We can provide you with flexible, accessible, secure and affordable, managed IT storage services to meet your capacity and performance requirements.
Network Install
Features
- Cloud Infrastructure
- Virtual Servers
- VDI Solutions
- Ransomware Protection
- Structured Cabling
- Managed Wifi
Features
- Quick Response Time
- Access To A Team Of Experts
- Remote Support
- After Hours Solutions
- Ticketing System
Tech Support
When an issue occurs or a user has a problem or question, our team is always available to support them. When we on-board a client, their entire system is documented, diagrammed, and stored in our CRM so our techs can have quick access to the information needed to resolve tickets in a timely manner.
Cyber Security
Features
- Policies & Procedures
- Cyber Security On Boarding
- Phishing Exposure Testing
- Unified Thread Management
- Risk Assessment
- Threat Advice & Training
- Cyber Security Consulting
- Network Monitoring
- Endpoint Management
- Enterprise Anti-Malware
- Enterprise Anti-Spyware
Features
- Microsoft Office Apps
- Encryption Services
- Microsoft Teams
- Email & Calendaring
- Security & Compliance
- Advanced Threat Protection
- PC & Mobile Device Management
Microsoft 365
Surveillance
Features
- HD Cameras & Recording
- Cloud Storage
- Co-Location Systems
- Crystal Clear Live View
- Intuitive Playbacks
- Mobile Device Support
Features
- Unlimited Calling
- Unlimited In-Bound Calling
- Voicemail Transcriptions To Email
- Conference Calling
- HD Voice Quality
- Video Conferencing
- Paging
- Hunt Groups
- Soft Phones
- Mobile Device Transfers
Voice
VoIP technology offers unique benefits that are not available from traditional landline phone systems. VoIP phone systems reduce operating costs by increasing communication and collaboration between team members, providing predictable affordable pricing, and simplifying installation and management.
Co-Managed IT
Partnerships of this type allow businesses to expand their technology services without needing to hire additional staff.
Co-managed IT = Win Win
Features
- Cloud Infrastructure
- Virtual Servers
- VDI Solutions
- Ransomware Protection
- Structured Cabling
- Managed Wifi
Need Help?
FAQs
What does MSP stand for?
Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP, but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.
What is a managed service provider?
A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.
What is included in IT managed services?
MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways:
Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff.
Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.
What do IT/MSP companies do?
Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:
General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise.
Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management.
Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions.
Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management.
How many managed service providers are there?
The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself.
Why use managed services?
There are many reasons why a company may turn to a managed service provider, which typically depends on a company’s size and individual requirements. Factors may include:
Top-of-the-line IT solutions that don’t break the bank.
An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business.
Around-the-clock monitoring to improve security and reduce downtime.
Significant IT cost savings.
Specific expertise is required for a particular solution or service.
What is a cloud service provider?
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What is AWS managed service?
Amazon Web Services (AWS) is the world’s leading cloud computing platform and offers over 175 services to its customers. Unlike most MSPs that offer a combination of on-premise and cloud services, AWS only provides solutions that operate in the cloud. The benefits of using AWS include increased agility, lower hardware maintenance and software licensing costs, and the ability to scale and innovate faster.
Are IT/MSP companies safe?
One of the biggest concerns that a company may have when considering an IT/MSP company is the security and safety of its network and data. An MSP’s managed network infrastructure and data centers are much more robust than a standard enterprise infrastructure and managed 24/7 online, with government approved procedures. This ensures that business data is secure at all times.
Request an evaluation.
Whether your business has been running for 20+ years or is a startup, we can help evaluate your technology needs and recommend the “right” solutions for your needs and budget.
